Privacy Policy

We collect information you provide directly when placing orders: • **Personal Information**: Name, email address, phone number, delivery address • **Order Details**: Products purchased, order history, payment method preference • **Communication**: Messages and inquiries sent via our contact form or WhatsApp We do NOT collect credit card information as we primarily operate on Cash on Delivery (COD).

Your information is used solely to provide our services: • **Order Fulfillment**: Processing and delivering your orders • **Customer Support**: Responding to your inquiries and requests • **Order Updates**: Sending delivery notifications via SMS or WhatsApp • **Service Improvement**: Understanding customer preferences to improve our offerings We never sell or share your personal data with third parties for marketing purposes.

We implement industry-standard security measures: • Secure server infrastructure to protect your data • Limited access to personal information on a need-to-know basis • Regular security assessments and updates • Encrypted communication channels While we strive to protect your information, no internet transmission is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

By placing an order, you consent to receive: • Order confirmation and tracking updates • Delivery notifications • Customer service follow-ups You may receive promotional communications if you opt-in. You can unsubscribe at any time by contacting us.

You have the right to: • **Access**: Request a copy of your personal data • **Correction**: Request correction of inaccurate information • **Deletion**: Request deletion of your data (subject to legal retention requirements) • **Opt-out**: Unsubscribe from promotional communications To exercise these rights, contact us via WhatsApp or email.